Return Policy
HOMESCHOOL RETURN POLICY
What can I return?
Books in new, salable condition may be returned within 60-days of purchase, with prior approval. To receive return authorization, please call our Customer Service team at 800-447-4332 or email us.
The items being returned must have been purchased directly from our website, homeschool.areasonfor.com. Products purchased from one of our partner distributors must be returned to the same and are subject to that distributor's return policy.
New salable condition means/includes, but is not limited to:
- NO visible damage, writing, marks, highlighting, and/or odor.
- Products purchased in shrink-wrap (such as Science kits and Spelling CDs) must still be in original wrapping.
- If a product you wish to return was sold as a prepackaged bundle, set, or Materials Kit, all components must be returned to us to be eligible for refund.
The following items are NOT eligible for return:
- Books that have been marked "Limited Stock" or "While Supplies Last," offered as a free promotion, or purchased as "Scratch and Dent" product at a reduced price.
- Shrink-wrapped items that have been unwrapped.
- Items with visible damage, writing, marks, highlighting, or strong odors.
- Electronic media, digital items, or CDs
- Supplemental materials such as Border Sheets, Desk Cards, Wall Sheets, etc.
- Personalized items (including books with binding removed at the request of the customer) may not be returned for replacement or refund unless the personalization or item is defective.
- Books purchased from any source other than homeschool.areasonfor.com
How do I initiate my return?
If you have a return, contact our Customer Service team. We will email you a return authorization form that will need to be completed and included in your package.
Shipping and handling fees are non-refundable. Packages must be shipped prepaid; the cost is the buyer's responsibility.
Please take the time to pack items carefully and remember to keep items clean, dry, and immobilized. Please use adequate packing materials and an appropriately-sized box. We recommend returning your items via FedEx or UPS, and purchasing insurance on the package, as A Reason For cannot be held responsible for any loss or damage during transit. Damaged or poorly packed boxes may be refused at time of delivery.
Returns should be mailed to:
When can I expect to receive a refund?
Once the package arrives at our warehouse, we will review the products and confirm that your return complies with the above policies. Returns are subject to review and will not be approved for refund until all products are received and reviewed by our warehouse team. Any return that does not comply with the above policies may be rejected or may be subject to a restocking fee, at our discretion.
Upon approval, we will process any applicable refunds within 5 business days. Refunds will be issued in the form of original payment (credit/debit card or check).
The return amount will be equal to the amount you paid, minus a 10% restocking fee and any shipping costs on the order. Please note, orders that qualified for any free shipping promotion will be assessed a shipping charge if the return causes the recalculated order subtotal to drop below the free shipping promotion minimum.
If you received a defective, damaged, or incorrectly shipped item from us, please call or email us so that we can make it right. It is our pleasure and privilege serve you! We will gladly ship replacement product and assist you with your return. Defective or damaged products should be reported within 10 days for replacement.
How do I reach you?